Louisa House Update
This month we warmly welcomed two young men from Ethiopia, to Louisa Street. The keys to their rooms were a symbol of their new home in our community.
This month we warmly welcomed two young men from Ethiopia, to Louisa Street. The keys to their rooms were a symbol of their new home in our community.
As part of the 35th Mayors’ Dinner, workers in the field of employment counselling, settlement support, shelter and homelessness supports, and workers involved in climate change and environmental projects were invited to share their experiences, stories and perspectives.
This November we marked one year of community and hospitality at the Louisa Street Hospitality House. Over the past twelve months we’ve welcomed fifteen individuals from eight different countries seeking protection, asylum, and safety here in Canada.
In September 2019 Lee entered Canada with her two children, where she claimed refugee protection a month later. With the help of some friends here and there she was able to get temporary shelter in Kitchener but soon had to move to Hamilton to find accommodation which fit within the very little amount of social assistance that she was able to access through Ontario Works.
The Working Centre was gifted a house on Louisa Street in the 2000’s. When The Working Centre first hosted the house, it became a place of transitional housing for women, many of whom were seeking respite as they re-established their lives after incarceration, abuse, and homelessness.
Now, this house will welcome refugee claimants who are often ending up in the shelter system due to the lack of safe affordable landing spots for people who are new to our community.
We are excited to see the new housing developing at 44-54 Queen Street South. We are making space for safe housing for immigrant and refugee women, as they settle in Waterloo Region. Much of this housing will help single refugees/immigrants with children who face stresses and losses. Affordable housing is important for settling into a new culture. Our Queen Street hub offers multiple ways of connecting to wider supports that complement these apartments.
Construction of the 21 units is progressing well – we are creating beautiful and bright loft units with generous windows. The project has moved rapidly, in spite of the regular construction obstacles.
Before she took her first breath, Margaret Brockett was fleeing war. Her family was living in the British colony of Singapore during World War Two. When it was invaded early in 1942, Margaret’s newly pregnant mother and her two young sons were on one of the last ships evacuating British women and children. “As I began to realize what she went through…” Margaret paused, then said quietly, “I gained a huge respect for my mother.”
The Guests of Honour at the 2019 Mayors’ Dinner are all people who did not wait for permission to do the right thing. As healthcare professionals, they saw a need in our community and took the initiative. They tackle Hepatitis C, refugee health, and primary care for those experiencing homelessness. They return day after day to do it again. Their efforts are chipping away at the major health issues in our community from the ground up, rather than the all-too-familiar route of top-down healthcare.
The Working Centre’s Resource Centre at 58 Queen Street South in Kitchener is a hub of activity providing a welcoming place for people to meet, and to find support for employment, housing, finances, community involvement, and much more. Each day is another opportunity to welcome Newcomers to Canada. Resource Centre hosts greet people in English, Amharic, Arabic, Turkish, Armenian, Spanish, Urdu, Tagrinya, and French – extending hospitality in whichever common language they can find together. This often includes various attempts at a sign language, laughter and mutual listing of languages as all try to find a way to communicate together.
So often, global turmoil happens at a distance. This year we have shared in the collective experience of welcoming Syrian refugees to our community – or as they really are, Arabic speaking New Canadians – people who have physically journeyed through the turmoil, war and displacement of the Middle East and have come to our community to become our neighbours.
As a community we have risen to the challenge, welcoming 1,275 new members of the Kitchener Waterloo community, providing housing, navigational supports, hospitality and friendship.
The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.
This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.
In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.