Driving through rural Ontario, it is not unusual to see signs with Christian messages surrounded by colourful leaves at this time of year. I was struck recently by one sign that read, “Harden not your heart”. As we were driving by this sign, we were also receiving updates from our shelter team that there were four overdoses happening at the same time.
All around us, we have seen higher levels of anger expressed in political and social environments. You see this in relation to politics, you see it in the eyes of enraged drivers, and we have seen it in our community as people reconcile the realities of more and more people experiencing homelessness and drug addiction, especially around shelters and spaces that support people most at risk.
97 Victoria will focus on the combination of housing, health and community, supporting those most left out of services, and connecting people with mental health and addiction supports. We are excited that the building of the 44 new units of housing is well underway. Also exciting is that the foundation for the new St. John’s Kitchen building is set to begin in mid-September.
Published in March 2024 Good Work News; Originally published in San Francisco Chronicle, July 2023
Sadly, they are called “frequent flyers” — severely ill patients with serious medical conditions who routinely cycle in and out of hospital emergency departments. On any given day, their affliction could be an overwhelming infection, festering wounds or even a coma. Sometimes they require a ventilator and ICU care.
All shelter spaces are full. The 230 shelter beds that the Working Centre has established in the last three years have helped to double the Region’s shelter capacity, but there are still 200 people camping and without access to shelter. There is little movement of people in our shelters as housing costs are beyond any social assistance cheque. Underneath the despair of reduced housing options is a burgeoning drug problem.
University Ave (UA) Housing emerged out of the triple emergencies of Covid, high homelessness, and a severe opioid epidemic… The reality for those facing homelessness was becoming increasingly intense. The Working Centre was witnessing these issues through our work with St. John’s Kitchen, Street Outreach, and SOS. We spent 2019 trying to draw system attention to these issues, and by 2020 and the arrival of Covid we leaned in to create and deliver practical responses. We worked constantly to help draw attention to the fact that our current frameworks were no longer meeting the needs of this growing group of people experiencing homelessness.
After being put on the back burner out of pure necessity due to the COVID-19 pandemic, The Working Centre’s Community Dental Clinic is once again open. This news has The Working Centre Director Joe Mancini smiling. Food and housing became the immediate priorities throughout the pandemic. Those needs combined with complexities surrounding health regulations, led to the dental clinic, which had been operating since 2014, being temporarily shuttered in 2020.
Access to dental care is often overlooked and underfunded, and is deeply intertwined with complex social issues, from the rise of precarious employment to increasing food insecurity. One thing is clear – for many of the most vulnerable people in our communities, the current system has left them behind and without support.
This report highlights the importance of oral health and analyzes the state of oral health in Waterloo Region compared to other regions.
The homelessness crisis can be seen in any Canadian city. Every municipal council is struggling to open or expand shelter beds. Tent encampments show up in public parks, a concept that would have been unthinkable ten years ago. In Kitchener, since the spring, there have been large encampments of 50 people or more at Victoria/Weber and Victoria Park.
In large cities like Toronto, Vancouver, Tampa Bay, Seattle, San Francisco, or Los Angeles, the homeless population exceeds 10,000 people.
The Working Centre has been walking with the reality of homelessness for a long time, as the contours have been developing since the 1980s. Over the years there have been times when the issues causing homelessness are lessening, but they never fail to begin to rise again. It was only in 2014 when it seemed that homelessness was declining. There was hope that 100 units of social housing would make a decisive difference. By 2019, The Working Centre was counting more than 250 people outside the shelter system who were without housing just around downtown Kitchener. That number now exceeds 1,100 people in the shelter system or experiencing homelessness in the Region.
The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.
This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.
In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.
