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Remembering Barb Harrigan (1942 – 2020)

By Don Gingerich & Ayman Eldesouky

Published in June 2021

Barb Harrigan was one of the first customers to enter WASL (Worth A Second Look) after we opened in 2006. She enjoyed garage sales and thrift stores and loved the treasure hunt involved. Barb was not a customer for long. She soon decided to join our efforts to recycle goods, provide items for all levels of income and to raise money for TWC. Barb was soon working as a volunteer, 4 to 5 days a week, sorting, pricing, and treasure hunting. These activities are what drew Barb in but over time she found a greater reason to stay and consequently became an important part of the WASL community for the next 15 years.

Barb found a way to practice her deep faith in caring for everyone regardless of their circumstances, status, or abilities. Barb had a heart for everyone and many were those who lived a very different life than what she was used to. There were many times when she was amazed by the behaviours and the stories of customers and volunteers. There were a few times when Barb was stretched to the point of giving up but then she would stretch more than she thought possible.

Barb learned to appreciate and embrace the “community” that makes WASL so much more than a retail store. She befriended and cared for many people facing complex challenges in their lives. She patiently accepted and came to understand the immense obstacles that many people face.  Standing at her pricing table she was always ready to listen, it was part of her work of building community. Barb was talented at inviting new people into the store and teaching them the jobs that needed attention. In this way she often helped newcomers find meaningful work that suited their abilities. She would watch out for them and build relationships that lasted years.

Barb cared deeply for people and lived her faith every day. Barb was and remains an inspiration to others. What she gave to WASL and to many of us, cannot be captured in a few words. Barb is greatly missed but very lovingly remembered.

Good Work News is The Working Centre’s quarterly newspaper that reports on our latest community building efforts and seeks out ideas which redefine work, consumerism, and sustainable living. First published in 1984, we have now published over 150 issues with a circulation of 13,000.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.