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Linked Community and Workplace Networks Helping Internationally Trained Individuals

By Christa Van Daele

Published in March 2005

The Working Centre’s crowded seminar rooms and meeting areas at 43 Queen and 58 Queen have witnessed a bubbling up of activities – discussion, writing, focused life history conversation, and sometimes debate — among the New Canadians who visit to learn more about how they might move forward their lives and professions in Canada. Their needs, as documented in both the mainstream media and here in Good Work News, are urgent. Whether the adult education experiences occur in the group learning framework of Focus on Health Care or Accounting, or an intensive conversation – the ongoing idea is to expand the networks of committed people in diverse pockets of the community.

Who are these linked networks? What do they do for highly trained New Canadians who are so stuck as they try to move ahead from a “survivor job”? Generous mentors, willing to give of their time and expertise, have turned up quietly, without a lot of fanfare, in the public and private sector.

For example, a Working Centre counsellor’s helpful email correspondence with an accounting manager at Sun life Clarica, was able to link an individual to a financial investment company in Waterloo – without ever meeting that helpful and persistent email buddy. In another exchange, an accounting specialist from China was able to gain a foothold in related employment. A “breakthrough” first job, we have found, flows nicely from such relationships, whatever the sector or industry.

This is the human chain of helpfulness we hope to continue to build among New Canadians and helpful working professionals in Kitchener –Waterloo. Health care, engineering, teaching, and other professions – all are ambitious professional paths that feature lengthy training, immersion into a Canadian workplace culture, and tough re-credentialling steps, as well the need for real life mentors with “inside information.” The barriers are well known to most, as are the depressing statistics. Provincially, more formal bridging programs are beginning to be funded to accelerate the process.

Locally, our Working Centre data tells us that the dream of “related work” for New Canadians is starting to come true, after two years of intensive start-up efforts in this area. Of 49 individuals who have registered in these support networks, 6 are employed in their profession or licensed, 10 are in related work and 22 are in the necessary related studies. Behind these outcomes are the linked networks of helpful and imaginative citizens who have gone the extra mile within their company or agency to link up a New Canadian with a specific workplace, job shadow, or clinical observation opportunity.

Good Work News is The Working Centre’s quarterly newspaper that reports on our latest community building efforts and seeks out ideas which redefine work, consumerism, and sustainable living. First published in 1984, we have now published over 150 issues with a circulation of 13,000.

Subscribe to Good Work News with a donation of any amount to The Working Centre.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.