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Community Maps

By Jennifer Mains

Published March 2000

We all create our own community maps. These maps are defined by the routes we choose as we walk within our neighbourhoods, routes which help us maintain certain illusions about our community.

On our way to stores, libraries or businesses, we choose to travel down particular streets because they appear to be safe. Sometimes we choose a cer­tain route because we feel it is visually pleasant. We design our routes to di­vert our eyes and feet from what we believe is unpleasant or unsafe.

I live in the downtown area of Kitchener and have my own commu­nity map defined by my favourite routes. These routes avoid the heavily trafficked streets, the more run-down houses and factories. For the past twelve years I have walked downtown with my children, carefully plotting the routes that were pleasant and safe.

As the years went by, this became more difficult. Stores were closed, build­ings burned down and cinemas shut their doors. As the downtown changed, I became progressively more anxious about walking these streets. I didn’t see as many parents strolling with their chil­dren or people wandering between the shops. Instead there were more people standing in abandoned doorways and young people hanging around the cor­ners. Eventually I stopped walking downtown. There were no more routes that I could take to avoid what was unpleasant and what felt unsafe.

In the current issue of Catholic New Times, James Loney, in his article, “Crossing Over Reveals the Stranger Within,” writes that when we are the strangers, the outsiders, when we are “stripped of all vestiges of belonging, usefulness and power,… we learn that we are all just ordinary joe-shmoes shar­ing the same frailties and struggles.”

Last September, I walked through the doors of St. John’s with my two chil­dren and realized that my carefully planned routes, my avoidance of what might appear to be unpleasant or un­safe had allowed me and my children to become strangers in our own com­munity. I stood at the threshold of the dining room door feeling totally useless, wondering what I could possibly con­tribute. Would anyone even want to talk to me? Thankfully St. John’s is a community full of grace. When I plunged forward, saying hello, asking how people enjoyed the meal, I was greeted with patient smiles, a few smirks, but most often with polite responses to my sometimes awkward conversations.

I am beginning to learn to listen, to hear the stories of those sharing my neighbourhood. I still like to walk down tree-lined streets because this gives me a sense of wellbeing, but I see some of the houses and buildings that I used to avoid in a new light. Now when I walk downtown with my children, I hear them calling out to the people they know. They work with the volunteers at the Kitchen. At lunchtime they share jokes and stories with whoever will lis­ten. Without hesitation they will wan­der the room, searching for someone who can help them with a difficult homework question.

I am thankful for the gracious way that my children and I have been re­ceived at St. John’s. My community map has expanded. I do not know where this walk will take me.

Good Work News is The Working Centre’s quarterly newspaper that reports on our latest community building efforts and seeks out ideas which redefine work, consumerism, and sustainable living. First published in 1984, we have now published over 150 issues with a circulation of 13,000.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.