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Steven Karcher

Behind the Scenes with Alex Mustakas

Steven Karcher March 1, 2014

Alex Mustakas is a theatre impresario with a passion for shining a spotlight on Waterloo Region. His hectic schedule is a balancing act, requiring him to assume the role of director when helming productions that tour across North America; shrewd negotiator when securing rights to the hottest shows on Broadway; and talent scout when scouring the country for the best talent to appear on Drayton Entertainment’s seven stages throughout Ontario.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.

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Fresh Ground
Victoria St. North
Queen St. South
Fresh Ground