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Ian Shantz

Community Dental Update

Ian Shantz September 30, 2023

After being put on the back burner out of pure necessity due to the COVID-19 pandemic, The Working Centre’s Community Dental Clinic is once again open. This news has The Working Centre Director Joe Mancini smiling. Food and housing became the immediate priorities throughout the pandemic. Those needs combined with complexities surrounding health regulations, led to the dental clinic, which had been operating since 2014, being temporarily shuttered in 2020.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.

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