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Cristina Doyle

Job Café – Keeping People Connected

Cristina Doyle June 2, 2012

I started my student placement at The Working Centre in January of this year. During my short time here working on the Job Café project, I have been able to truly understand the concept of community development, which cannot be fully explained in a classroom setting. I have also been able to better identify the significant barriers that many face in looking for employment, as well as witness the effects of underfunded and unjust social assistance programs.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.

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