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Adwitya Das Gupta

Building a Community-Based Bike Share System

In the summer of 2013, The Working Centre is planning to unveil a new community-bike share project for Waterloo Region. Larger and more adaptable to different needs than our Community Access Bicycles (CAB) pilot project last summer,  this community-based Bike Share System will be a unique addition to the ongoing work cities across Canada are pursuing to address environmental sustainability, increase social inclusion and enhance economic well-being.

The project aims to create a highly affordable and scalable bike-share system that is responsive to local issues by developing a community-based approach:

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.