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97 Victoria: An Integrated Community Resource Centre

Published in December 2005

The integrated community of St. John’s Kitchen at 97 Victoria will include:

  • A Kitchen and Dining area to accommodate up to 300 meals per day. The new space will make it easy to involve volunteers in all aspects of the meal production, improve food storage and food handling, develop space for market food distribution, and create a hospitable multi-use community space for groups and workshops.

  • A Medical Clinic offering services to the homeless and to those at risk of homelessness. The Kitchener Downtown Community Health Centre will continue to provide primary health supports, an ID clinic, and referrals. Psychiatric Outreach will provide mental health services. Waterloo Regional Public Health will provide flu shots, immunizations, and other primary care.

  • A common meeting place for Downtown Outreach Workers

  • Showers and Laundry for those who are homeless or not able to access such facilities.

  • Upgraded public washrooms designed to serve the downtown homeless

  • Job Café on the main floor will serve to connect individuals to part-time work opportunities. The Job Café seeks to “build relationships through work and service”, developing a broad concept of work that enables wide participation by individuals in need of part-time work, but not able to work in the full time labour market.

  • Worth a Second Look Furniture and Housewares Retail and Recycling Centre will provide low- cost used furniture and housewares while keeping reusable goods out of landfills. The project combines a retail store with pick-up and collection services, and space to re-furbish usable goods. Settlement packages and vouchers will be available for those requiring essentials to set up a new home. The project will create opportunities for employment, skill development and community involvement.

Renovations Recreate 97 Victoria

The work to revitalize 97 Victoria is in full swing. Renovations include a complete upgrading of electrical, heating, plumbing, roofing, insulation, and windows. In order to keep costs down, we do the construction work ourselves. The Job Creation Partnership of HRSDC has provided us with 8 workers for 6 months each. They gain construction work experience and provide valuable project labour. All of the trades and companies that we have worked with have provided significant contributions of expertise, materials and equipment.

At this time the 97 Victoria revitalization project is harnessing community support in the form of gifts of services, time, and money. Many have supported this project to help make it a reality. A contribution will be an important gift that will serve the community for decades to come.

Good Work News is The Working Centre’s quarterly newspaper that reports on our latest community building efforts and seeks out ideas which redefine work, consumerism, and sustainable living. First published in 1984, we have now published over 150 issues with a circulation of 13,000.

Subscribe to Good Work News with a donation of any amount to The Working Centre.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.