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A Place of Inclusion and Healing

Published in September 2020

In June 2018, the Working Centre purchased the Water Street House with the intention of building a safe house for those homeless and dealing with acute medical and drug use issues. We had hoped that the house could also be the Safe Consumption Site as that would have combined resources together to ensure the house was viable. After a year of planning and ten months of construction the project has been completed. In the meantime, the Safe Consumption Site is located nearby, and instead the house has a dedicated medical clinic. The Water Street House has secured funding for staffing through the Provincial Government’s expansion of mental health and addiction supports. We are grateful that this project was supported by the Waterloo Wellington Local Health Integration Network who helped make ongoing core funding possible.

At the end of July 2020, we slowly started to accept guests as we work to build the culture of the house. As of September, six people are living in the house. What we learned right away is that the Water Street House is a landing spot for individuals who are not only dealing with the dislocation of homelessness but are also dealing with very complex realities like infections, amputations, broken legs, spinal cord injuries, suicide, addiction trauma and mental health symptoms like anxiety, depression and general disorder. Most of those who have come to the house are in their twenties and vulnerable. Rather than a long term hospital stay, which is impossible to navigate when dealing with significant addiction and mental health challenges, the Water Street House offers a place of rest, with small bedrooms, TV’s, nutritious food, and lots of ongoing support. We are pleased that this house is immediately fulfilling the need for a place of refuge for those caught in a cycle of trauma.

Good Work News is The Working Centre’s quarterly newspaper that reports on our latest community building efforts and seeks out ideas which redefine work, consumerism, and sustainable living. First published in 1984, we have now published over 150 issues with a circulation of 13,000.

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The Integrated Circle of Care is a fluid and collaborative approach followed by workers from different agencies weaving through St. John’s Kitchen. Within this approach, staff members from each agency are aware of their specific personal roles. However, the high level of collaboration between workers means that people can approach any worker, without knowing their agency association or specific role, and still receive support – either that worker will support the person directly, or they will introduce the person to another worker who can support the person more appropriately.

This approach makes relationships more natural and support more accessible. Workers from different agencies are easily approachable, meaning that people build relationships with multiple workers. Having relationships with different workers is important to a person’s support – it makes support from a trusted source easy to find, and means that people have a choice of worker to approach in any given situation.

In order to maintain a circle of care around a person, workers from different agencies ask for consent from the person for information to be shared between workers. Continuous communication between workers helps to ensure that people do not fall into gaps between services, and also that services are not duplicated.